Refunds

Open Billing for the active workspace. The dashboard has no self-service refund control and the source does not define eligibility or timelines. Contact billing support with the invoice number and payment evidence.

Only users with billing.manage can access this page. Values and availability come from live billing APIs. Controls described by older prototypes—such as export all, switch to annual, downgrade, cancel, pause, archive, or delete—must not be assumed available. For the implemented payment flow, see Plan checkout and billing portal.

Frequently asked questions

Where is this setting?+

Use the route and navigation described above in the active workspace.

Why is a control unavailable?+

Availability depends on your role, workspace, live catalog, and deployment configuration.